Privacy Policy
Effective date: January 1, 2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This includes name, email address, company information, and payment details.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send communications, and comply with legal obligations.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted at rest (AES-256) and in transit (TLS 1.3).
Single-Tenant Architecture
Your data is completely isolated from other customers. We use single-tenant infrastructure to ensure your business information is never commingled with or accessible to other users.
Zero Data Retention for AI
We use zero-data-retention agreements with our AI providers. Your business data is never used to train AI models, and no conversation or document data is retained by AI model providers.
Your Rights
You have the right to access, correct, or delete your personal information. You may also request a copy of the data we hold about you or object to certain processing activities.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@madfishcadre.ai